Shipping

Shipping & Delivery

We carefully prepare and package each piece of NIWA jewellery before shipping it with DHL. All shipments include tracking.

Once your parcel is on its way, you will receive a separate shipping confirmation email with your tracking number and a link to follow its journey.

GERMANY

Shipping: €5.90

Complimentary shipping on orders of €150.00 or more.

Estimated transit time: 2–4 business days.

EUROPEAN UNION

Shipping: €14.90

Complimentary shipping on orders of €400.00 or more.

Estimated transit time: 3–20 business days, depending on the destination.

EUROPE OUTSIDE THE EU

Including destinations such as Switzerland, the United Kingdom and Norway.

Shipping: €22.90

Complimentary shipping on orders of €500.00 or more.

Estimated transit time: 5–20 business days.

Please note that shipments outside the European Union may be subject to import duties, local taxes and customs clearance fees. These charges are generally the responsibility of the recipient unless they are required by law to be collected at checkout.

INTERNATIONAL SHIPPING

For destinations outside our European shipping regions and the United States, including Japan, Australia, Canada and Singapore.

Shipping: €24.90

Minimum order value: €150.00.

Complimentary shipping on orders of €600.00 or more.

Estimated transit time: 10–25 business days, depending on the destination.

Import duties, local taxes and customs clearance fees may apply. These charges are generally the responsibility of the recipient unless they are required by law to be collected at checkout.

UNITED STATES – DHL POSTAL DDP

Shipping: €27.90

Minimum order value: €150.00.

Complimentary shipping on orders of €600.00 or more.

Estimated transit time: 15–25 business days.

For our customers in the United States, we offer a special shipping service.

Your order is shipped via DHL Postal DDP (Delivered Duty Paid). NIWA covers the import duties and customs clearance charges processed through this service.

There is no additional import surcharge at checkout. You pay the displayed jewellery price and, where applicable, the shipping fee.

For US orders exceeding €1,000.00, please contact us before placing your order. We will be happy to review the available shipping arrangements individually.

IMPORTANT INFORMATION

Delivery Times

All stated transit times are estimates and begin once your parcel has been handed over to DHL. Additional order preparation time may apply.

International deliveries may occasionally take longer due to customs procedures, public holidays or local delivery conditions.

Minimum Order Values & Complimentary Shipping

All minimum order values and complimentary shipping thresholds are calculated based on the value of the goods after discounts, excluding shipping charges.

High-Value Orders

Special shipping arrangements may be necessary for higher-value orders due to shipping and insurance limitations.

Your Country Is Not Available at Checkout?

If your country is not listed at checkout or no shipping option is available, please contact us directly.

We will gladly look into the available shipping options and conditions for your destination.

We want your NIWA jewellery to reach you safely, wherever its journey may lead.